News May 21st, 2021

Update on our services

Following the latest easing of lockdown measures, we are resuming our routine repairs service. Please report repairs in the normal way by calling 020 3866 5999 between 9.00am and 5.00pm or e-mailing us at enquiries@becha.org.uk. Emergencies only should be reported to 020 7093 6410 outside of our normal office hours.

The health and safety of our residents, contractors and staff remains our priority. Please tell us as soon as possible if you or anyone in your household currently has symptoms, is self-isolating or shielding. Please follow Government guidelines on social distancing and ensure that you and any other household members remain at least 2 metres away from our staff and contractors at all times or, where possible, in a different room. Our contractors and staff will wear a face covering in your home.

Our staff continue to mainly work from home, in line with government guidance, while providing a full landlord service. We will continue to communicate with you mostly by phone, text, email and via our website so please ensure we have your current contact details.

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