Reporting Repairs

Please use the correct details for the correct issue, detailed below.

9am – 5pm

Call 020 3866 5999 or use one of our contact forms here

During the hours of 9:00am and 5:00pm any tenant may report a repair by either phoning the office on 020 3866 5999 or e-mailing us (at any time) at

Outside these hours you may report a routine repair by leaving a message on 020 3866 5999

After 5pm / Before 9am

Call 020 3866 5999 and leave a message

If you have an emergency repair outside of these hours that cannot wait until the next working day, you should contact our Out of Hours service that is operated by Invicta Telecare.


For instances, such as flooding or a gas leak; call 020 7093 6410

Also in: repairs and upkeep
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