Corporate Values
& Key Objectives
Our values are that we:
- Provide a responsive, caring, high quality service to all our tenants and clients.
- Employ a friendly well informed staff who provide a personal individual service.
- Are empathic and supportive of tenants and clients
- Are a local association that understands and meets the needs of the local community.
- Value and respect individuals.
- Promote equality and recognise diversity.
In order to meet our goal, we will:
- Provide high quality housing management related services that tenants and clients want to receive, by consulting with them
- Improve tenant participation within the organisation
- Expand the Housing Support Scheme
- Maintain decent homes
- Seek to continue to develop new homes to a high standard, in partnership with others
- Be an employer where staff are happy to be and are dedicated to the needs of the local community
- Remain independent and financially viable in order to serve the local community
This document our our performance for the year ending March 2008 and includes financial information
